Terms and Conditions for "As Is" Products
Products sold under the "As Is" category are new, original, unused, and unrefurbished products.
They are sold in their declared condition after being inspected and confirmed to be in proper working order. The customer is informed of the product's condition before completing the purchase. The product condition may include one or more of the following:
- Without the original carton.
- With an opened or damaged carton.
- Minor scratches or cosmetic marks that do not affect the product's performance or functionality.
- Missing non-essential accessories, such as the TV stand or other accessories, which will be clearly disclosed on the product page.
- Any other notes or details disclosed on the product page.
Pricing of "As Is" Products
"As Is" products are offered at discounted prices compared to the price of a brand-new product in its original packaging. The discount reflects the product's condition, missing accessories, or the condition of the external packaging.
Warranty
- The product is covered by the authorized agent's warranty in accordance with the warranty policy of the authorized distributor.
- The product is covered by the standard warranty applicable to new products. The warranty is limited to manufacturing defects and technical malfunctions only. It does not cover any damage, defects, or breakage resulting from misuse, negligence, or use contrary to the operating instructions. All other terms, conditions, and exclusions stated in the authorized distributor's warranty policy shall also apply.
- The warranty does not cover any issues or damage related to the external packaging or carton, as the customer acknowledges and accepts the product's condition at the time of purchase.
- The warranty does not cover any product conditions or defects that were disclosed on the product page before purchase.
Return and Exchange Policy
- The customer is not entitled to request a return or exchange due to damage to the external packaging, as this condition was clearly disclosed and accepted by the customer before completing the purchase.
- The customer may request a return or exchange within seven (7) days from the date of receipt if a manufacturing defect or technical malfunction is confirmed by a report issued by the authorized distributor. In such cases, the product must be returned in the same condition in which it was received, together with all accessories and included items.
Customer Acknowledgment
By completing the purchase, the customer acknowledges that they:
- Have reviewed the product description and images, if available.
- Are aware of the actual condition of the product and all notes disclosed on the product page.
- Agree to purchase the product in its current "As Is" condition.
- Waive the right to raise any future claims regarding defects or missing items that were disclosed prior to purchase.