Free Delivery above SR 200 anywhere in the Kingdom when you pay by Credit Card / mada Debit Card. SR 32 delivery charge will be levied for orders under SR 200 and SR 63 for Orders under SR 100.
Our Redsea Delivery Team will deliver direct to your home for large products, such as washers, dryers, dishwashers, refrigerators, freezers, stoves, 42" TVs and above, home theatres and split ACs.
For delivery of large products beyond 60km there will be a minimum charge of 40 SR depending on the size of the item. Once your order has been authorized, a customer service agent will contact you to confirm the most convenient delivery date and time, considering location, lead time and availability.
Home delivery by Redsea for large product(s) will be completed within 7 working days.
If you place an order online with a combination of light and heavy weight item(s), the products will be delivered to the specified delivery address in different shipments and timings.
Small items, such as mobile phones, home cinema players, iPod and audio, cameras, gaming, kitchen appliances and TVs up to 40", can be delivered anywhere in the Kingdom.
Once your order has been approved, the item(s) will be delivered within 5-7 working days. Delivery team will not complete any installation for the product(s).
We deliver products between 9 AM to 3 PM and 8PM to 10 PM every day except Fridays.
There may be some instances when it is not possible to deliver - Phone number not reachable, location not found, courier company limitation or local laws. In such cases, our delivery partner - Naqel might contact the customer to come and collect their shipment from the nearest Naqel depot.